
Why Customer Loyalty Means Everything in 2016
Jan 13, 2016 by Brock Murray
It’s not all about new customers. You want loyal ones! As you set out your business goals for 2016, I can probably guess a few of them. Increase sales. Reduce expenditures. Grow brand awareness. Give back more to the community. Where does improving customer loyalty fall on the list? If it’s not at the top, …