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Sam Parsonson

Sam Parsonson is the VIP Services Team Lead at seoplus+. Sam joined the company in 2019 and has worked in the customer service industry since 2014. On the day-to-day, Sam is passionate about helping his clients receive a world-class customer experience while they achieve excellent results.

Recent articles by Sam

Graphic on standard seoplus+ blue triangle background with an seoplus+ team member and a client in the foreground having a conversation

How to Provide a World-Class Customer Experience

Excellent customer service is an integral part of every great company. Whether you’re running a brick-and-mortar, an e-commerce website, or if you’re a service-based business, ensuring your customers are as happy as they can be should be one of your top priorities, if not the single most important priority. However, providing excellent customer service is …

The title Market Research in a bubble in the middle with arrows coming out and connecting various marketing icons to it on the standard seoplus+ blue triangle background

Market Research: Why it’s the Foundation of any Successful Campaign

Let’s be clear: a business won’t go very far if it’s not based on a great idea. That’s how all great businesses start, right? It’s true, they do—but an idea isn’t worth much if you don’t know how to make it come to life. To do so, you need three things: skills, resources, and time. …

Graphic of corner of a computer monitor that has Capital City News as a title across the top

Don’t Let News Media Scare You

News media is a powerful tool and journalists can be intimidating — there’s no denying that. But they can also be the reason why your company becomes the model franchise of your industry and the business your competitors strive to be. Having a structured business plan, hiring the right personnel, and investing in advertising and …

Two boxing gloves over the standard seoplus+ blue triangle background with Digital PR vs Paid Advertising written on the gloves.

Digital PR vs Paid Advertising — How They Differentiate And Why You Should Invest In Both

In this new age of digital marketing, there is an ample supply of unfamiliar terminology that is continuously being thrown around, from SEO and SEM to backlinks and landing pages. If you want to invest in digital marketing for your business, these terms can be intimidating, to say the least. However, daunting new terminology has …